Nedzo now emails you when one of your integrations disconnects. That covers your calendar, your email, your WhatsApp and your social channels. We also shipped a setting that controls how long your chat agent's answers are.
Integration disconnected alert
Your calendar connection drops on a Friday and nothing tells you. All weekend your AI agent can't book. You find out on Monday, when a customer asks why nobody confirmed their visit.
Connections drop for boring reasons. A login token runs out, someone removes access, or the other app has an error.
Now Nedzo spots the drop and sends you an email. It tells you which integration disconnected and how to reconnect it, so you can fix it the same day.
One email per disconnect
Nedzo sends one email each time a connection drops. It won't keep emailing you while the connection stays down.
Short or detailed chat answers
A visitor asks your chatbot "Are you open Saturday?" The bot answers with four paragraphs, and the visitor leaves.
Your chat agent now has a "Response length" setting with two choices.
- Concise gives short, direct answers. This is the default.
- Detailed gives longer, fuller answers, for when your customers need the depth.
On a simple question, Concise sounds like this: "Yes, we're open Saturday from 9 to 2. Want me to book you in?"
Your prompt still runs the show
The setting works alongside your own prompt and doesn't replace it. Your agent keeps its voice and its rules. It just stops rambling.
Nedzo saves the setting per agent. Every agent, new and old, starts on Concise. If you want longer answers on one agent, switch that one to Detailed.
It's live in your account now.