You now have a Usage page in Settings. It shows what your AI agents did this period, and it lets you set usage alerts and hard limits so your AI spend stays in budget. Two more things shipped today: a button that calls your own phone to test an agent, and a CSV export for your contacts.
Track AI usage in one place
Most people don't know what they used until the bill shows up. The Usage page shows it as it happens:
- Outcomes and qualifications, the two metered items. You see what you used next to what your plan includes, and a chart shows it build up over the period.
- Conversations across voice, chat and web.
- Outbound calls.
- Messages sent, split into SMS, WhatsApp and email.
You can switch between monthly, quarterly and annual views and look back at past periods. Each period lines up with your billing date.
Usage alerts and spending limits
Open Alerts & limits on the Usage page. Each metered item gets two settings.
The first is an email alert. You pick a number, and when your monthly usage crosses it, Nedzo emails your billing contacts. You get one email per item per billing period, so your inbox doesn't fill up as usage keeps climbing.
The second is a hard limit. You pick a number, and when your usage hits it, Nedzo stops that usage for the rest of the billing period. It starts again when the next period begins, or the moment you raise the limit or turn it off. Your dashboard shows when something is paused, so you can see why your AI went quiet.
Say you run AI agents for a roofing client on a fixed monthly budget. Set an alert a bit below the budget and a hard limit right at it. You hear about it early, and usage stops before it runs past what the client agreed to pay.
Only owners and admins can change these settings.
Test AI voice agent calls on your own phone
You build an agent and test it in the browser. But your customers won't hear it in a browser. They'll hear it on a phone.
The agent preview now has a "Call my phone" button. Type your number and press the button, and your AI agent calls you on a real phone line. You hear what your customers will hear before you go live.
This is a real outbound call, so Nedzo bills it like one. The in-browser preview is still there and still free. For the test call, your agent needs a phone number and your wallet needs a balance. If something is missing, the preview tells you what.
Export contacts to CSV
You can now export all your workspace contacts to a CSV file, with their standard and custom fields. You'll find it in Settings, under Data, then People. Open the file in a spreadsheet or load it into another tool.
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