Your website widget now does voice. Set it to chat, voice or both. Visitors tap the widget and talk to your AI agent out loud, right on your site, and they see a live transcript of the call as it happens.
Plenty of people hate typing on a phone. They land on your site with a question, the chat box feels like work, and they leave. With voice, they ask the question out loud and get an answer.
A voice AI widget for your website
Open the panel where you change how your widget looks. That's where you already set the theme, the button text, the avatar, the name and the description. It now has one more setting: how visitors reach your agent.
- Chat: visitors type. This is the default.
- Voice: visitors talk out loud.
- Both: each visitor picks.
Nedzo saves your choice and uses it every time the widget loads. Since the widget starts on chat, nothing changes on your site until you switch to voice or both.
Talk to your AI agent on your website
Voice in the widget runs on the same voice system as the test call in your Nedzo dashboard. If your agent sounds right when you test it, that's how it sounds to your visitors.
Picture a roofing company. After a storm, a homeowner finds the site on her phone. She doesn't want to type out the damage, so she taps the widget and talks. Your agent asks what happened, answers her questions and moves her to the next step. She didn't have to call or fill out a form.
A live transcript while they talk
Talking is fast, but people still like to see what was said. So the widget shows a live transcript during the call. Each line appears as soon as someone finishes speaking, for both the visitor and your agent.
Each visitor sees only their own call. One visitor can never read another visitor's conversation.
Which mode to pick
A website voice chatbot reaches the people who would rather talk than type. Here's a simple way to choose:
- Pick chat if your visitors send links, order numbers or long details.
- Pick voice if your visitors are on their phones and in a hurry, like someone with a burst pipe.
- Pick both if you're not sure, and let each visitor choose.
You can switch any time in the same panel. Run voice for a week, look at what comes in, and keep what works.
Start a free trial and try it on your own site.